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Privacy Clarity Before You Join

Baccarat, Sun Chief, Football Strike and Crash X sit behind one remi101 account, so this Privacy Policy explains how we collect, use and protect the data linked to…

Account data useCookie choicesUPI record careSupport privacy
remi101 Privacy Clarity Before You Join
HELP ROUTES

Privacy Help When You Need It

Privacy questions should reach the team that can act on them, not a general inbox with no context.

Email privacy desk Send privacy questions, correction requests or data access requests to our email team with your registered contact details. We reply with the next step after matching the request to your account.
Live chat privacy handoff Start chat from your account when you need a quick privacy handoff. The chat team can collect the request, mask sensitive details, and move it to the privacy queue.
Account centre request Use the account centre to change basic profile details, password, device access and contact preferences. Some changes need identity checks before the data is changed in our records.
DATA CONTROL

Control How Your Account Data Works

We handle privacy as part of account operations, not as a document left unread. Each item below explains what happens behind the scenes when you join, deposit, browse games, request support or…

Data we collect

We collect registration details, device signals, login records, payment references and support messages. Game choices such as Baccarat or Bingo may be linked to your account history for service and safety checks.

Cookie choices

Cookies help keep you signed in, remember settings and flag unusual access. Some cookies are required for security, while preference cookies can be cleared through your browser or device settings.

Account security

We use password controls, device checks and session monitoring to reduce account misuse. If a login looks unusual, we may pause access until you confirm ownership through your registered contact path.

Payment records

UPI, Paytm and PhonePe references are stored with transaction time, status and account link. We keep these records to settle wallet queries, verify withdrawals and meet legal record duties.

Retention periods

We keep data only for account service, dispute handling, fraud checks and legal record needs. When a record no longer has a valid reason, we delete it or reduce it so it no longer identifies you.

Change requests

You can ask us to correct wrong details, access your data or raise a privacy concern. We may verify identity first so that private account records are not shared with anyone else.

Privacy Answers Before You Open Account

These answers explain how the Privacy Policy works in everyday account use. They cover the data we ask for, why payment records exist, how cookies support security, and how you can reach us when something needs correction. For any request tied to eligibility, access depends on local law and is available where local law permits.

We collect details needed to create and run your account, such as name, contact details, login records, device data, payment references and support messages. We use them for access, security, service checks and legal record duties.

Identity checks help confirm that the account belongs to you, reduce misuse, verify withdrawals and meet legal duties. The documents or details requested can vary by account activity, payment method and local law.

Cookies keep your session active, remember selected settings and help us detect unusual access patterns. You can clear many cookies in your browser, but security cookies may be needed for account access.

Yes. You can change some profile details in the account centre or contact support for help. We may ask you to verify ownership before changing contact details, name records or payment-linked data.

We keep data for as long as it is needed for account service, payment queries, dispute handling, fraud checks and legal record duties. When the reason ends, we delete or reduce the record.

Support chats are available only to teams that need them for service, privacy handling, dispute checks or safety work. We train the team to avoid exposing private details and to mask sensitive content where possible.

Contact us through email, live chat or the account centre with your registered contact details. Tell us what you want changed or accessed, and we will explain any identity check needed before action.